Cancellation Policy (Tours)

Cancellations are subject to the following fees :

• If cancellation is received at least 45 days before starting date : $ 100 per person
• If cancellation is received at least 44 - 35 days before starting date : $ 250 per person
• If cancellation is received at least 34 - 20 days before starting date : 50% of tour cost
• If cancellation is received at least 19 - 6 days before starting date : 75 % of tour cost
• If cancellation is received 5 – 0 days before starting date : 100 % non refundable !!
• Once booked, your air, hotel, and any other reservations cannot be transferred or changed to another name or destination.

We strongly recommend trip cancellation & interruption insurance.

Terms & Conditions

1. All prices quoted herein are in Canadian Dollars.
2. By submitting my request online, I confirm that the spelling of all passenger names listed above are correct and is how they appear in their travel documentation. I understand that if any changes to the names are required after this booking is made supplier imposed charges will apply.
3. I also agree that it is my responsibility to ensure that I/we have the appropriate documentation (Passport/Visa/ID card etc.) to gain entry to the chosen destination and entry into Canada upon my/our return.
4. Prices, availability, and dates during this period are subject to change as per the airline rules and regulations.
5. For your protection, a Polimex Travel representative will call or email you to confirm your details and delivery information.
6. It is important that you ensure that you check the names, destinations, dates, and hotel before completing your booking.
7. Changes to bookings may result in 100% penalty, and/or an administration fee.
8. Proof of documents for bookings using a third party credit card, may be required, back and front of card and copy of drivers license